{"id":20517,"date":"2024-05-02T06:35:09","date_gmt":"2024-05-02T13:35:09","guid":{"rendered":"https:\/\/www.logiwa.com\/?p=20517"},"modified":"2025-05-02T09:34:35","modified_gmt":"2025-05-02T16:34:35","slug":"exploring-the-ehub-contributor-report-2024","status":"publish","type":"post","link":"https:\/\/www.logiwa.com\/blog\/exploring-the-ehub-contributor-report-2024","title":{"rendered":"Exploring the \u201ceHub Contributor Report 2024\u201d for fulfillment management businesses"},"content":{"rendered":"

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The fulfillment industry is on the precipice of rapid transformation, driven by the challenges of an evolving global landscape and customer expectations.<\/p>\n

In the recently released eHub Contributor Report 2024<\/a>, leading figures from the world of logistics and supply chain management, including Erhan Musaoglu<\/a>, CEO and founder of Logiwa, share their collective experience and lived experience to shed light on the critical challenges impacting fulfillment management and offer insights into solutions.<\/p>\n

Here we dive into three of the key challenges discussed in the report, and share how Logiwa IO, our AI-driven fulfillment management system, helps fulfillment centers address these challenges.<\/p>\n

Challenge: Optimizing Inventory Management<\/b><\/h3>\n

Overstocking and stockouts are two sides of the same problematic coin in inventory management. It\u2019s well known that keeping too much inventory can tie up capital and storage space, while not having enough stock can lead to dissatisfied customers. While several strategies exist to improve supply chain agility and inventory forecasting, the experts agree that it all starts with improving visibility across your fulfillment network.<\/p>\n

Your warehouse management system (WMS) should serve as the source of truth for how your inventory is moving. However, many of today\u2019s WMSs lack the advanced analytics and real-time inventory management capabilities needed to provide visibility and actionable data insights.<\/p>\n

These are both important features of Logiwa IO. Among Logiwa IO\u2019s real-time inventory capabilities<\/a> is the Available to Promise (ATP)<\/a> report which shows projected inventory available for sale. This information allows businesses to keep the minimum amounts of products on-hand. The ATP report considers pending purchase orders, allocated (reserved for sales orders) inventory, and any damaged quantities, enabling businesses to keep the minimum amounts of products on-hand by anticipating customer demand and adjusting ordering for popular products.<\/p>\n

Challenge: Delivering a positive returns experience\u00a0<\/b><\/h3>\n

Returns are not only frustrating for consumers, but incredibly costly for brands and suppliers. While consumers who encounter a poor returns experience are 3X more likely<\/a> to abandon the retailer, 95% of online shoppers are willing to buy again from a retailer who they experience a good returns process with.<\/p>\n

For retailers, the cost of one return can cancel out the profits of an average of eight to 10 successful sales. So how do you keep the rate of returns as low as possible and deliver a positive consumer experience when a return does need to happen?<\/p>\n

One way to drive a low return rate is by ensuring product accuracy and quality before an item is shipped. For fulfillment operations, this means having quality control processes not only in place but that fulfillment teams adhere to.<\/p>\n

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Within Logiwa IO, we have built quality control processes throughout the picking and packing process.<\/p>\n

During the picking process, the Logiwa IO mobile app not only identifies the exact location an item is to be picked from but also provides an image and description of the item to verify they are in fact picking the correct item. When it comes to ensuring quality, we enable pickers to report an item as damaged, with a damage reason and transfer them to an appropriate damage location all from within the same screen.<\/p>\n

The same checks are in place during the packing stage. The packing station interface features images, descriptions, and quantities of each item meant to be in that order as a second level confirmation before shipments are sealed and again provides the ability to report an item as damaged and assign a reason from within the same screen.<\/p>\n

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Logiwa IO\u2019s user friendly interface makes it simple to perform operations like marking damaged items during picking.<\/p>\n

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Request a free demo to learn more about Logiwa WMS.<\/h3>\n

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