[et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” width=”auto” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” ul_item_indent=”30px” custom_css_main_element=”||h3 {|| font-size: 18px !important;|| margin-top: 1px!important;|| margin-bottom: 1px!important;||}||||.et_pb_text_0 h2 {|| line-height: 25px!important;||}||||h2 {|| margin-top: 3px!important;|| margin-bottom: 5px!important;||}||||.blog-toc ol, .blog-toc ul {|| list-style-type: decimal!important;||}||.blog-toc ul {|| list-style-type: disc!important;||}||||.blog-toc {||margin: 0!important;||}” sticky_enabled=”0″]It\u2019s no surprise that the warehousing and fulfillment industries have undergone a massive shift over the past two years. The rise of direct-to-consumer (DTC) fulfillment services has made many rethink our business strategy to serve our brands and sellers better and grow our businesses.<\/p>\n
And we all know that we can\u2019t be successful in this new environment without the help of technology\u2014manual processes will only slow us down.<\/p>\n
In the final quarter of 2022, our CEO and founder Erhan Musaoglu spoke with DC Velocity<\/i><\/a> on the state of DTC fulfillment and business-to-business (B2B) and business-to-consumer (B2C) or DTC warehousing. This blog highlights the key takeaways from those interviews and the industry trends, predictions, and technological insights facing the warehousing and fulfillment industries today and into 2023<\/a>.<\/p>\n <\/p>\n Contents<\/p>\n <\/p>\n During the pandemic, it wasn\u2019t uncommon to see Logiwa\u2019s warehouse customers increase their DTC volumes by 700% or more, and the demand for online retail isn\u2019t going to go away. Brands want complete visibility into their inventory 24\/7, customers want their orders delivered faster than ever, and the return process needs to be quick and easy. Brands are pickier about who they work with to meet their fulfillment needs, and customers look for more sustainability in their online shopping.<\/p>\n The right technology and software tools can help you scale and continue to meet the needs of your brands and the end consumer to keep pace with the ever-changing state of DTC fulfillment.<\/p>\n Before online shopping, every step of the fulfillment process was left to the consumer. They had to choose the right \u201cwarehouse,\u201d be their own picker, and sometimes even the packer. And most often, they even had to be the shipper to bring the goods back home.<\/p>\n When online shopping started to grow, the only goal for retailers was to get people to click on the \u201cbuy\u201d button. Retailers were more concerned about optimizing the online shopping experience, which resulted in very impressive storefronts, but customer service was lacking.<\/p>\n Once lockdowns began, things started to change.<\/p>\n \u201cEarly on in the pandemic, people started putting a premium on how quickly and accurately they were getting their orders,<\/a> rather than how or where they were purchasing them,\u201d says Musaoglu. And as the pandemic eased, consumers now expect both the convenience of ecommerce shopping and the immediate gratification of a brick-and-mortar purchase\u2014next-day or same-day shipping<\/a>.<\/p>\n\n
The State of DTC Fulfillment<\/h2>\n
The DTC Fulfillment Landscape has Changed<\/h2>\n