[et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” width=”auto” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” custom_css_main_element=”||h3 {|| font-size: 18px !important;|| margin-top: 1px!important;|| margin-bottom: 1px!important;||}||||.et_pb_text_0 h2 {|| line-height: 25px!important;||}||||h2 {|| margin-top: 3px!important;|| margin-bottom: 5px!important;||}||||.blog-toc ol, .blog-toc ul {|| list-style-type: decimal!important;||}||.blog-toc ul {|| list-style-type: disc!important;||}||||.blog-toc {||margin: 0!important;||}” ul_item_indent=”30px” sticky_enabled=”0″]Shipping is a critical function in any fulfillment operation, but in the DTC shipping environment, this part of the fulfillment process can be incredibly complex.<\/p>\n
With careful planning and the right tools and technology, your DTC shipping operations can run smoothly, ensuring your customers get their orders quickly and allowing your clients to see their profits grow.<\/p>\n
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Shipping doesn\u2019t begin when you seal a package. It starts when an order is placed through an online store or ecommerce marketplace and continues until the customer is satisfied (which may include the return process).<\/p>\n
Receiving:<\/b> What happens once a customer clicks \u201cpurchase\u201d on a website or online store? Is that order available immediately in your system? Do you have enough stock on hand to cover the order?<\/p>\n
Packing<\/b>: Are your packing stations set up correctly to scan and review all items for order accuracy? Can you ensure the accuracy of a delivery address, and are you using an appropriately sized box or mailer to ship the order?<\/p>\n
Tracking:<\/b> Can customers track their order once it leaves your warehouse?<\/p>\n
Returns:<\/b> If there are errors in an order, are you making the return and exchange process as easy as possible for customers?<\/p>\nWhen DTC Shipping Operations go Wrong<\/h2>\n
One of the biggest challenges of DTC shipping is when systems don\u2019t speak with each other. If a customer places an order, but your warehouse is out of stock, you can\u2019t fulfill that order. Ensuring your inventory systems provide real-time data<\/a> to online stores is essential to prevent out-of-stock or low inventory messages or stockouts.<\/p>\n Warehouse layout<\/a> is also essential when managing high-volume DTC order fulfillment. If employees have a hard time locating stock or are picking the wrong item for an order, it causes delays in the rest of our outbound processes. Evaluate your warehouse layout to uncover bottlenecks and pinch points and identify ways to make the picking and packing process<\/a> more efficient.<\/p>\n Not having enough staff available to meet the demands of DTC shipping operations will also impact the time it takes to complete an order. Having enough pickers, packers, and shippers on the floor, especially during peak seasons<\/a>, will guarantee you can keep up with demand.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”off|off|off” module_class=”center-vertically” _builder_version=”4.22.2″ _module_preset=”default” background_color=”#eef1f8″ background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”#6717cd 51%|#0b0b0b 100%” width=”100%” module_alignment=”center” custom_margin=”42px|auto|45px|auto|false|false” custom_padding=”30px|40px|30px|40px|false|false” border_radii=”on|12px|12px|12px|12px” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur=”10px” box_shadow_color=”rgba(74,75,109,0.09)” global_module=”3761″ locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_3_text_color=”#ffffff” header_3_font_size=”30px” header_3_font_size_tablet=”30px” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n [\/et_pb_text][et_pb_code _builder_version=”4.22.2″ _module_preset=”default” text_orientation=”center” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]Unlock a personalized tour of Logiwa IO<\/h3>\n