{"id":13354,"date":"2022-11-17T07:00:34","date_gmt":"2022-11-17T15:00:34","guid":{"rendered":"https:\/\/www.logiwa.com\/?p=13354"},"modified":"2025-05-08T02:59:19","modified_gmt":"2025-05-08T09:59:19","slug":"how-to-scale-dtc-fulfillment-operations-with-labor-management","status":"publish","type":"post","link":"https:\/\/www.logiwa.com\/blog\/how-to-scale-dtc-fulfillment-operations-with-labor-management","title":{"rendered":"How to Scale DTC Fulfillment Operations with Labor Management"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;auto&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; custom_css_main_element=&#8221;||h3 {||    font-size: 18px !important;||    margin-top: 1px!important;||    margin-bottom: 1px!important;||}||||.et_pb_text_0 h2 {||    line-height: 25px!important;||}||||h2 {||    margin-top: 3px!important;||    margin-bottom: 5px!important;||}||||.blog-toc ol, .blog-toc ul {||    list-style-type: decimal!important;||}||.blog-toc ul {||    list-style-type: disc!important;||}||||.blog-toc {||margin: 0!important;||}&#8221; sticky_enabled=&#8221;0&#8243; ul_item_indent=&#8221;30px&#8221;]Online shopping and ecommerce continues to grow. With that growth comes an increased demand for qualified employees. Successful labor management is essential if you want to scale your DTC fulfillment operations. Warehouse management technology can help you plan for adequate warehouse staffing by using historical data to predict future needs, including planning for seasonal hiring or bringing on permanent employees.<\/p>\n<p><!-- Table of Contents --><!--more--><\/p>\n<div class=\"blog-toc\">\n<p>Contents<\/p>\n<ul>\n<li><a href=\"#1\" rel=\"noopener\">Scaling DTC Operations Starts with Labor Management<\/a><\/li>\n<li><a href=\"#2\" rel=\"noopener\">Assessing Your DTC Operation\u2019s Labor Needs<\/a><\/li>\n<li><a href=\"#3\" rel=\"noopener\">DTC Fulfillment Labor Forecasting<\/a><\/li>\n<li><a href=\"#4\" rel=\"noopener\">Using Labor Analytics for Warehouse Staffing<\/a><\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"1\">Scaling DTC Operations Starts with Labor Management<\/h2>\n<p>Managing and operating a warehouse takes a lot of work and, more often than not, many workers. As a result, successful labor planning is one of the most critical processes for achieving successful high-volume, direct-to-consumer (DTC) operations. It is a time-consuming task that must consider all aspects of your fulfillment operations, technology use, and employees\u2019 skills.<\/p>\n<p>If your goal is to scale your DTC fulfillment operations, you need to ask yourself if your current workforce and labor plans align with that goal. Growing your business without first establishing proper warehouse staffing levels could drastically hinder your growth plans, resulting in a loss of profits and unhappy brands, retailers, and customers.<\/p>\n<p>We\u2019ve created a handy guide outlining five steps for<a href=\"https:\/\/www.logiwa.com\/resources\/guides\/5-steps-to-succesful-warehouse-labor-planning\"> successful warehouse labor planning<\/a> but let\u2019s go over a few of those steps.<\/p>\n<h2 id=\"2\">Assessing Your DTC Operation\u2019s Labor Needs<\/h2>\n<p>DTC fulfillment labor needs differ from other types of order fulfillment. In DTC fulfillment operations, order volume is typically higher, uses smaller packaging, is more time-sensitive, and requires very high accuracy rates. Scaling DTC fulfillment operations requires a great team.<\/p>\n<p>When building your warehouse staffing plan for DTC operations, don\u2019t forget to consider the following:<\/p>\n<ul>\n<li>What are the roles you need to run your <a href=\"https:\/\/www.logiwa.com\/blog\/warehouse-safety\">warehouse safely<\/a> and efficiently?<\/li>\n<li>What labor hours and shifts will you need to handle your expected orders?<\/li>\n<li>Are you planning in advance for seasonal fluctuations, such as Black Friday and <a href=\"https:\/\/www.logiwa.com\/blog\/peak-season-warehousing\">Peak Season<\/a>, that will require additional hiring and labor cost?<\/li>\n<li>Have you built into both your recruiting plans and budget the need for specialized certifications and training required for certain roles and for <a href=\"https:\/\/www.logiwa.com\/blog\/warehouse-material-handling\">handling materials<\/a>?<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;center-vertically&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#eef1f8&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#6717cd 51%|#0b0b0b 100%&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;42px|auto|45px|auto|false|false&#8221; custom_padding=&#8221;30px|40px|30px|40px|false|false&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_blur=&#8221;10px&#8221; box_shadow_color=&#8221;rgba(74,75,109,0.09)&#8221; global_module=&#8221;3761&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;30px&#8221; header_3_font_size_tablet=&#8221;30px&#8221; header_3_font_size_phone=&#8221;20px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Unlock a personalized tour of Logiwa IO<\/h3>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->  hbspt.forms.create({<!-- [et_pb_line_break_holder] -->    portalId: \"3469233\",<!-- [et_pb_line_break_holder] -->    formId: \"350e3ad2-eb09-46b1-9079-3f728ec2c0ea\",<!-- [et_pb_line_break_holder] -->    region: \"na1\"<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;auto&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2 id=\"3\">DTC Fulfillment Labor Forecasting<\/h2>\n<p>Effective warehouse labor forecasting can tell you when you need to hire more workers or when you need fewer workers. These peak seasons typically occur in the fall as retailers and brands ramp up for back-to-school, Halloween, and the holiday season. Depending on the types of brands and retailers you serve, you may need to hire more workers or add more shifts during peak season, and <a href=\"https:\/\/www.logiwa.com\/blog\/warehouse-labor-planning\">labor forecasting<\/a> can help you manage these seasonal changes.<\/p>\n<p>If your warehouse uses robotics to assist with picking (Robotics as a Service or RaaS), you\u2019ll need employees who know how to work with those tools. However, a benefit of implementing robotics is that it can allow you to keep labor costs low as these tools can take over some tasks, such as picking, previously done by people. Additionally, some warehouse operators see lower turnover and a greater ability to attract employees when they can work with technological support.<\/p>\n<p>If you have some less productive shifts or plan to add more shifts, finding employees who can drive productivity to meet operational goals could be a priority in your warehouse staffing plan.<\/p>\n<p>Being flexible in your workforce management is key for scaling DRC fulfillment operations. Your clients may decide to have a last-minute sale that requires more employees for a short time. Having enough staff can also help when employee illness or other reasons for being absent occur, allowing you to maintain consistent operations to meet customer demand.<\/p>\n<h3>Managing Temporary Employees with WMS Software<\/h3>\n<p>With temporary workers and increased volume, a learning curve is inevitable. Your warehouse management software can help reduce the learning curve when onboarding and training temporary employees, allowing you to keep your warehouse efficiency high.<\/p>\n<p>Learn more about <a href=\"https:\/\/www.logiwa.com\/blog\/managing-seasonal-employees\">seasonal employment<\/a> and how it impacts warehouse labor planning.<\/p>\n<h2 id=\"4\">Using Labor Analytics for Warehouse Staffing<\/h2>\n<p>Warehouse management system (aka <a href=\"https:\/\/www.logiwa.com\/solutions\/digital-warehouse-management-software\">WMS software<\/a>) is an excellent tool for labor management. With access to historical data on employee efficiency, busy seasons, and even employee skills and competencies, you can create a comprehensive  <a href=\"https:\/\/www.logiwa.com\/blog\/3-easy-steps-to-successful-warehouse-labor-planning\"> warehouse staffing plan<\/a> that suits your needs year-round.<\/p>\n<p>If you are experiencing slowdowns or a higher error rate in your <a href=\"https:\/\/www.logiwa.com\/blog\/warehouse-packing-algorithm\">packing<\/a> areas, you may need to invest some time in training or hiring additional employees to work in that area.<\/p>\n<p>Including <a href=\"https:\/\/www.logiwa.com\/blog\/warehouse-management-system-kpis\">wms key performance indicators<\/a> (KPIs) to track in your labor management plan will allow you to monitor employee performance and error rates and to make process improvements before they become too big of an issue.<\/p>\n<p>Without employees, inventory wouldn\u2019t enter your warehouse, and orders wouldn\u2019t be filled. An effective warehouse staffing plan is essential if you\u2019re looking to scale your DTC fulfillment operation. Your plan will help you ensure you have the qualified employees you need when you need them, to meet your client and customer demands. Warehouse software can help.<\/p>\n<p>Download our <a href=\"https:\/\/www.logiwa.com\/resources\/templates\/warehouse-labor-planning-template\">Warehouse Labor Planning Template<\/a> to help you estimate the number of workers and labor hours you will require for picking and packing. If you have more questions,<a href=\"https:\/\/www.logiwa.com\/contact-us\"> reach out to a member of our team<\/a> or<a href=\"https:\/\/www.logiwa.com\/request-a-demo\"> request a demo<\/a>.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;recommended-content-callout&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;0deg&#8221; background_color_gradient_stops=&#8221;#6717cd 0%|#2d6ef9 100%&#8221; background_color_gradient_start=&#8221;#63a2d9&#8243; background_color_gradient_end=&#8221;#3469b2&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;30px|30px|50px|30px|false|false&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_blur=&#8221;10px&#8221; box_shadow_color=&#8221;rgba(74,75,109,0.09)&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_line_height=&#8221;32px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_css_main_element=&#8221;text-align: center !important;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Modern cloud fulfillment software built specifically for B2C and DTC fulfillment<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;blog-callout-tiles&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;three-pl&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;30px|10px|60px|10px|false|false&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;13px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(74,75,109,0.37)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#413885&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3 style=\"text-align: center;\">3PL<\/h3>\n<p>Cloud 3PL software for high-volume fulfillment excellence<\/p>\n<p>&nbsp;<\/p>\n<p class=\"more\"><a class=\"read-more\" href=\"https:\/\/www.logiwa.com\/industries\/cloud-3pl-software\">3PL Software<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;warehouse-management&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;30px|10px|60px|10px|false|false&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;13px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(74,75,109,0.37)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#413885&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Warehouse Management<\/h3>\n<p>Modern digital cloud WMS powers a modern fulfillment experience<\/p>\n<p>&nbsp;<\/p>\n<p class=\"more\"><a class=\"read-more\" href=\"https:\/\/www.logiwa.com\/solutions\/digital-warehouse-management-software\">WMS Software<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;inventory-management&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;30px|10px|60px|10px|false|false&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;13px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(74,75,109,0.37)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#413885&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Inventory Management<\/h3>\n<p>Improve your inventory across your supply chain.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"more\"><a class=\"read-more\" href=\"https:\/\/www.logiwa.com\/industries\/ecommerce-inventory-management-software\">IMS Software<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online shopping and ecommerce continues to grow. With that growth comes an increased demand for qualified employees. Successful labor management is essential if you want to scale your DTC fulfillment operations. Warehouse management technology can help you plan for adequate warehouse staffing by using historical data to predict future needs, including planning for seasonal hiring [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":13355,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[34,55,33,36],"tags":[],"class_list":["post-13354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inventory-management","category-retail","category-warehouse-management","category-wms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.1 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Scale DTC Fulfillment Operations with Labor Management | Logiwa | WMS<\/title>\n<meta name=\"description\" content=\"Employees are key to successful DTC fulfillment operations. A strong labor management plan will ensure you have qualified employees to meet customer demand year-round.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.logiwa.com\/blog\/how-to-scale-dtc-fulfillment-operations-with-labor-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Scale DTC Fulfillment Operations with Labor Management\" \/>\n<meta property=\"og:description\" content=\"Employees are key to successful DTC fulfillment operations. 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